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Value Your Trade in Just 30 Seconds!

Welcome to Destination Harley-Davidson®

BIKE BUYER BILL OF RIGHTS!!!

You have a right to transparent MSRP (Manufacturer Suggested Retail Pricing) found right on our website and in store on our clearly tagged motorcycles! (DSRP stands for Dealer Suggested Retail Pricing.) 

You have a right to never have fees added to your bill of sale in the office where you sign paperwork after already agreeing on a final purchase price on the showroom floor!

You have a right to being presented with payments that include your actual APR (Annual Percentage Rate), rather than being presented with sky high estimates that have nothing to do with your actual credit worthiness!

You have a right to be presented with trade values based on NADA, Kelley Blue Book, National Powersports Auction Pricing (your choice!) that are based in reality and don't require a big dealer markup (DSRP) that you have to fight in order to get your fair trade value!

You have a right to a local owner who supports local causes like Seattle Children's Hospital (through Children's Ride that raised over $200,000 for uncompensated care at Children's Hospital each of the last two summers) and Mary Bridge Children's Hospital (who we've raised well over $100,000 for over the last 20 years) plus many, many more great local causes.

You have a right to the cell phone number and email address of Ed Wallace, Owner, Destination Harley-Davidson of Tacoma and Silverdale (edjr@destinationharley.com). You will be presented with Ed's card with his cell and email at your bike delivery.

You have the right to free pick up and delivery.

You have the right to free coffee and free donuts every Saturday morning of the year.

You have the right to thoughtful and fun events that are about supporting the riding culture.

You have the right to a World Class Harley Owners Group experience that includes a formal introductory class and an MSF (Motorcycle Riding Foundation) Group Riding Class, to put you at ease riding with your new friends!

You have the right to a large Parts and Accessories Inventory, a large Motorclothes and General Merchandise Inventory, accessibility to every new Harley-Davidson that Harley-Davidson is currently producing, a large selection of Pre-Loved Harley-Davidson Motorcycles and expert care in a large, popular and productive Service Department.

You have the right to enthusiastic and knowledgeable service!

Our focus is YOU!

Our operating philosophy is to focus on you. We ask you to provide feedback directly to our owner, Ed Wallace, Jr, filling the contact us form or by calling his direct line at (253) 284-4644 or by stopping in to see him at the dealerships. Every Friday at 9:30am, as we've done here for 20 years, Ed runs an all employee meeting where we discuss your feedback and how we can best serve you.

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Latest Reviews

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Sean Willis
12/13/2019
It doesnt matter what I take my bike in for. Whether it's for service or parts or even new gear, I am treated as a member of the family. I enjoy seeing everyone any time that I swing by. I will definitely be buying another bike once my other bike is paid off!!!
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Robert Foster
11/19/2019
Once again Stormy got my bike in on time and out of service quickly, Mike in service did an exceptional job working on my bike, there was a venting problem he found it and fixed it right away. All the time Stormy kept me informed on what was going on regarding this unforeseen problem. Service department is spot on, friendly and professional, great customer service (Employee: Stormy Butler)
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Michael Fletchall
11/14/2019
Stormy worked very hard to make my service visit as satisfying as possible. Thanks for the great effort. (Employee: Stormy Butler)
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Larry Kehres
11/2/2019
Andrew was very helpful in answering my many questions and took the time I needed. He was never pushy, he provided all the information I needed and gave me a printout of the pricing breakdown, including my trade in allowance. Then another fellow (think he is the sales manager) also offered help, and provided additional price information. When I told them I wanted to think about the purchase overnight, they agreed. They even offered to pick up my trade in for valuation - - The next day we completed the paper work, and they agreed to include a windshield in the final price. Larry from the parts department helped select the correct size windshield, and even held the sample on the bike to help decide the size. I cannot leave out your driver - - when he came to pickup my trade in, he called to tell me the date, then called again to tell me the time. He was coming from another deliver/pickup in Yelm - -a long way from my house - - called me again to tell me he would be here at 1:30 p.m, I heard him arrive, checked my watch....IT WAS 1:30 P.M. They are now doing the used bike service, and will deliver. Thanks, Larry (Employee: Andrew Rawson, Larry Jennings)
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Tom Jordan
10/13/2019
Earlier this year I purchased a 2019 Sport Glide from Destination HD. I also had a Stage 1 kit included and selected a Heavy Breather air filter for the bike. However, when I went to purchase a rain cover for the air filter, Chris (in Parts) informed me that HD had yet to develop or market a rain cover for that particular filter. Months went by and I had pretty much forgotten about this item when last week I received a phone call from Chris, that at long last HD, had finally put a cover out for that particular air filter unit. So, I came in earlier this week and made the purchase through Chris. It was hard for me to believe that my having forgotten all about the air filter cover that Chris had not forgotten and that he followed thru on my behalf. If that isn't great customer service, then I don't know what is! It may be a small thing in the scheme of things, but nonetheless, Chris had my back. Thanks much Chris. Have a good one!
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Douglas Glispy
10/11/2019
It was a great experience buying my bike. The sales person listened to me and explained details of my bike. On my visits there everyone is extremely nice and informative. A great experience.
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Stan Peterson
10/10/2019
Destination Harley in Silverdale has a great crew in all departments. (Employee: Nichole N., Joseph Knudsen, Johnny Waterbury, Stormy Butler)
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Ken Muhleman
10/3/2019
Just wanted to let you know every time my wife and I come in (which is often) Nichole, Larry and Chris are always great to us! Always friendly and helpful. I hope they stay for the long haul because they make your dealer a better place!! (Employee: Larry Jennings, Nichole N., Chris Hare)
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Dennis Haller
9/21/2019
Just bought a beautiful Heritage Softail Classic,from Destination Tacoma. When my wife & I first walked in we felt comfortable with welcome of the Staff. Josh asked what would we like to see , showed us several tour models & then the Classic FLSTC. Josh did not pressure us, asked us to look around & offered coffee & soda. He put together a financial plan , we accepted the plan, Josh introduced us to all the great dept.team members. And now we can enjoy the open road on a Classic. Thanks Josh! & all the Team!
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Dennis Haller
9/21/2019
Just bought a beautiful Heritage Softail Classic,from Destination Tacoma. When my wife & I first walked in we felt comfortable with welcome of the Staff. Josh asked what would we like to see , showed us several tour models & then the Classic FLSTC. Josh did not pressure us, asked us to look around & offered coffee & soda. He put together a financial plan , we accepted the plan, Josh introduced us to all the great dept.team members. And now we can enjoy the open road on a Classic. Thanks Josh! & all the Team!

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Value Your Trade in 30 Seconds