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Value Your Trade in Just 30 Seconds!

Welcome to Destination Harley-Davidson®

BIKE BUYER BILL OF RIGHTS!!!

You have a right to transparent MSRP (Manufacturer Suggested Retail Pricing) found right on our website and in store on our clearly tagged motorcycles! (DSRP stands for Dealer Suggested Retail Pricing.) 

You have a right to never have fees added to your bill of sale in the office where you sign paperwork after already agreeing on a final purchase price on the showroom floor!

You have a right to being presented with payments that include your actual APR (Annual Percentage Rate), rather than being presented with sky high estimates that have nothing to do with your actual credit worthiness!

You have a right to be presented with trade values based on NADA, Kelley Blue Book, National Powersports Auction Pricing (your choice!) that are based in reality and don't require a big dealer markup (DSRP) that you have to fight in order to get your fair trade value!

You have a right to a local owner who supports local causes like Seattle Children's Hospital (through Children's Ride that raised over $200,000 for uncompensated care at Children's Hospital each of the last two summers) and Mary Bridge Children's Hospital (who we've raised well over $100,000 for over the last 20 years) plus many, many more great local causes.

You have a right to the cell phone number and email address of Ed Wallace, Owner, Destination Harley-Davidson of Tacoma and Silverdale (edjr@destinationharley.com). You will be presented with Ed's card with his cell and email at your bike delivery.

You have the right to free pick up and delivery.

You have the right to free coffee and free donuts every Saturday morning of the year.

You have the right to thoughtful and fun events that are about supporting the riding culture.

You have the right to a World Class Harley Owners Group experience that includes a formal introductory class and an MSF (Motorcycle Riding Foundation) Group Riding Class, to put you at ease riding with your new friends!

You have the right to a large Parts and Accessories Inventory, a large Motorclothes and General Merchandise Inventory, accessibility to every new Harley-Davidson that Harley-Davidson is currently producing, a large selection of Pre-Loved Harley-Davidson Motorcycles and expert care in a large, popular and productive Service Department.

You have the right to enthusiastic and knowledgeable service!

Our focus is YOU!

Our operating philosophy is to focus on you. We ask you to provide feedback directly to our owner, Ed Wallace, Jr, filling the contact us form or by calling his direct line at (253) 284-4644 or by stopping in to see him at the dealerships. Every Friday at 9:30am, as we've done here for 20 years, Ed runs an all employee meeting where we discuss your feedback and how we can best serve you.

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Latest Reviews

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Tom Jordan
10/13/2019
Earlier this year I purchased a 2019 Sport Glide from Destination HD. I also had a Stage 1 kit included and selected a Heavy Breather air filter for the bike. However, when I went to purchase a rain cover for the air filter, Chris (in Parts) informed me that HD had yet to develop or market a rain cover for that particular filter. Months went by and I had pretty much forgotten about this item when last week I received a phone call from Chris, that at long last HD, had finally put a cover out for that particular air filter unit. So, I came in earlier this week and made the purchase through Chris. It was hard for me to believe that my having forgotten all about the air filter cover that Chris had not forgotten and that he followed thru on my behalf. If that isn't great customer service, then I don't know what is! It may be a small thing in the scheme of things, but nonetheless, Chris had my back. Thanks much Chris. Have a good one!
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Douglas Glispy
10/11/2019
It was a great experience buying my bike. The sales person listened to me and explained details of my bike. On my visits there everyone is extremely nice and informative. A great experience.
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Stan Peterson
10/10/2019
Destination Harley in Silverdale has a great crew in all departments. (Employee: Nichole N., Joseph Knudsen, Johnny Waterbury, Stormy Butler)
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Ken Muhleman
10/3/2019
Just wanted to let you know every time my wife and I come in (which is often) Nichole, Larry and Chris are always great to us! Always friendly and helpful. I hope they stay for the long haul because they make your dealer a better place!! (Employee: Larry Jennings, Nichole N., Chris Hare)
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Dennis Haller
9/21/2019
Just bought a beautiful Heritage Softail Classic,from Destination Tacoma. When my wife & I first walked in we felt comfortable with welcome of the Staff. Josh asked what would we like to see , showed us several tour models & then the Classic FLSTC. Josh did not pressure us, asked us to look around & offered coffee & soda. He put together a financial plan , we accepted the plan, Josh introduced us to all the great dept.team members. And now we can enjoy the open road on a Classic. Thanks Josh! & all the Team!
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Dennis Haller
9/21/2019
Just bought a beautiful Heritage Softail Classic,from Destination Tacoma. When my wife & I first walked in we felt comfortable with welcome of the Staff. Josh asked what would we like to see , showed us several tour models & then the Classic FLSTC. Josh did not pressure us, asked us to look around & offered coffee & soda. He put together a financial plan , we accepted the plan, Josh introduced us to all the great dept.team members. And now we can enjoy the open road on a Classic. Thanks Josh! & all the Team!
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Glen Freiboth
9/7/2019
Great service. great people.
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Jeff Powell
9/5/2019
I recently purchased the Harley Id waited several years for Harley to make, a 2019 FLHT Electra Glide Standard. A no frills, no bulls**t solo touring machine. Joseph and the crew made the purchase easy, and we were done in just a couple of hours. Unfortunately, I had a small issue which needed attention after only about 100 miles. I brought the bike back and Stormy was on it, looking at the problem, offering a viable short term solution and had me scheduled for service in just a few minutes. While I was there, I ordered the parts for a Stage One upgrade. On the scheduled day, I dropped the bike off and left knowing it would be well taken care of. At about 4:15 the next day Stormy called to let me know the bike was finished, they closed at 5:00, but shed hang out for a few minutes if I wanted to come pick it up. I arrived at about 5:15 and Stormy was there with her ever present smile, ready to hand over my bike. I cannot express enough how welcome I feel every time I walk through the door at Destination. It wasnt always like that with the other guys. Thank you Destination for making me and my family feel like were part of the family! (Employee: Joseph Knudsen, Stormy Butler, Johnny Waterbury)
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Todd Smith
9/2/2019
Wanted to reach out to the service department crew. Thanks so much for working with me to get my Harley Davidson back on the road. Im very grateful that all worked out. Long time customer and Ill continue to have Destination service my Road King. Its like being a kid at Disney land and getting to ride your Favorite ride with out waiting in line. Thanks again. (Employee: Stormy Butler)
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Jeff Mitchell Sr.
8/30/2019
Had the Silverdale service department take care of the clutch recall notice on my Road Glide Special. Fantastic job as usual by the service team. (Employee: Andrew Rawson)

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Value Your Trade in 30 Seconds